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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taunesha Carpenter

December 11, 2025

5  out of  5
rating by Taunesha Carpenter
"Pam Mack has always been very helpful, patient and professional with me every time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kayon Miller

December 5, 2025

5  out of  5
rating by Kayon Miller
"I had a great experience with Chris Lindsey Provided the best rate possible for my budget."
We responded:
"Thank you for the review! We’re delighted you’re happy with our service, and we look forward to servicing your insurance needs!"
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JANE Stringfellow

December 2, 2025

5  out of  5
rating by JANE Stringfellow
"I talked with Ryan and the Pam today because I could not see our vehicle insurance . Ryan had to listen to me get upset and he wad so sweet. I apologized to him and he said someone would be calling me as soon as possible. Pam got with me about a half hour later. She took charge and got things rolling. Thank you so very much. The staff at State Farm are the best. ."
We responded:
"We really appreciate your positive feedback! Our team works hard to provide the best service possible, and it’s wonderful to know our efforts made a difference for you, Jane."
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Leotis Turner

December 2, 2025

5  out of  5
rating by Leotis Turner
"Pam is always a big hero and a wealth of knowledge. She is the reason I'm still with this agency"
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that Pam exceeded your expectations. We look forward to working with you!"
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Kathleen DiBona

November 25, 2025

5  out of  5
rating by Kathleen DiBona
"Pam Mack is truly exceptional as she shines as one highly professional, customer focused and very accommodating agent!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the Pam's service at Hunter Humes State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Logan Rivers

November 20, 2025

5  out of  5
rating by Logan Rivers
"I worked with Pam Mack and she is amazing! Super respectful, very easy going, and an awesome helper. She helped cut my car insurance by $100. 10/10 would use her again."
We responded:
"We are happy to hear we were able to save you money on your car insurance, and you had a great experience, Logan. Give us a call if you need anything else!"
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Janet Wallace'

November 19, 2025

5  out of  5
rating by Janet Wallace'
"My agent name is Pamela, thank you for your understanding, your knowledge and time. You’re the best Pam."
We responded:
"Thank you for your feedback, Janet! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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E.R. 23

November 18, 2025

5  out of  5
rating by E.R. 23
"Pam Mack is the primary reason for my satisfaction with the "Hunter Humes - State Farm location. It is consistently a pleasure to engage in conversation with her and her team, all of whom demonstrate exceptional helpfulness. Pam's extensive knowledge in the field of insurance has proven to be immensely beneficial to me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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marquette smith

November 18, 2025

5  out of  5
rating by marquette smith
"Great online experience able to save a lot of money. Also got the upgrade my policy and better cover them before Ryan was a big help."
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Patrick Harris

November 13, 2025

5  out of  5
rating by Patrick Harris
"Chanielle was very helpful. I was purchasing a car and needed proof of insurance to transfer the title, and she was able to get me set up and send me my insurance card within minutes. Great job!"
We responded:
"We are happy to hear our office was able to assist with your auto insurance needs, Patrick. Please reach out if you need anything else!"
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Wanda Santiago

November 13, 2025

5  out of  5
rating by Wanda Santiago
"El señor brandon Bonilla me orientó y me consiguió la mejor oferta fue muy amable y el servicio excelente"
We responded:
"¡Nos honra su opinión positiva! ¡Esperamos seguir brindándole un excelente servicio! Si hay algo más en lo que podamos ayudarle con sus necesidades de seguro, ¡no dude en contactarnos!"
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Nashanta Harden

November 11, 2025

5  out of  5
rating by Nashanta Harden
"If it was for Pamela Mack at State Farm I don't know what I would do. She is honest, reliable, and she truly treats her customers like family. She goes above and beyond all while being an amazing woman. She needs to be in the State Farm commercials."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kaelyn Wagner

November 11, 2025

5  out of  5
rating by Kaelyn Wagner
"Pam was honestly the best ! She’s so sweet , takes her time and very thorough. Would recommend her to everyone looking !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Charlie

November 6, 2025

5  out of  5
rating by Charlie
"Agents are great pam Mack"
We responded:
"Thank you for the feedback! We are happy to hear from you!"
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Jose Then

November 5, 2025

5  out of  5
rating by Jose Then
"I wanted to share a great person that goes over her limits to make her client happy. I know Pam for so many years over 25. And she has always got my back. There times that when l had my issues she always said. Let see what we can do to correct the issues. And l can say that she will reply back with positive news. But there were times that it wasn't what l expected. And she would explain why these issues happened. But Pam has always been there for me. God bless her for all the good things she has done."
We responded:
"We appreciate your review, Jose! We are delighted to know you had a great experience with our State Farm office, and that Pam has provided exceptional service. If you ever need any assistance in the future, please don’t hesitate to reach out!"
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Christopher Bonano

November 4, 2025

5  out of  5
rating by Christopher Bonano
"Pam is a great warm & friendly community service agent, she has been informative & helpful in all levels of State farm insurance necessities."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eddie cruz

November 4, 2025

5  out of  5
rating by Eddie cruz
"Pam was great at her job"
We responded:
"Thank you for the feedback, and we are happy to hear from you. We are here to help in any way we can!"
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Randy Teinert

October 29, 2025

5  out of  5
rating by Randy Teinert
"Pamela has been so helpful with our home, cars, and other coverages over the years. She loves serving customers and really looks out for us. She has suggested different coverages and found better prices on some things. She really embodies “Like a good neighbor.”"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amanda Bealefeld - Bryant

October 28, 2025

5  out of  5
rating by Amanda Bealefeld - Bryant
"The staff is always great and Chanielle is awesome great customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tanyelle28 Hollis

October 28, 2025

5  out of  5
rating by Tanyelle28 Hollis
"I called State Farm to informed them, I was going to be late with my auto insurance payment. This sweet angelic voice answers the phone (Mrs. Pamela Mack) and I explained to her I had an emergency surgery a couple of days ago, and I am in need of some time to process my payment. She dug right in and addressed my issue with my non payment, assuring me that I had some extra time. Also what blew my mind is, I had a Hospital income/ supplemental health insurance policy with State Farm as well. She educated me on the policy, while teaching me how to fill out the form properly and where to get the information that is needed. She also gave me her own personal testimony of how the product worked for her, in her time of need. I really am thankful I called when I did and was beyond grateful she answered the phone, I felt like family I didn't feel rushed and I'm late on my payment and she was trying to help put money in my pocket.. Thank you a Million Mrs. Mack. Im so happy State Farm chose me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service here at our agency, and we are happy to hear Pam was able to help. If you ever have any questions or need assistance, we’re here to help!"
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Riley Coots

October 23, 2025

5  out of  5
rating by Riley Coots
"I’ve been a longtime customer of State Farm and Pam Mack did a great job. She’s the best. Thanks again Pam for getting me the lowest price Possible and the best coverage"
We responded:
"We’re honored by your positive feedback, Riley, and grateful for your long-time commitment to State Farm! We look forward to continuing to provide you with great service! "
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Luis Curbelo

October 21, 2025

5  out of  5
rating by Luis Curbelo
"Great service and communication by Hunter Humes and his team very quick to respond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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davidblur

October 16, 2025

5  out of  5
rating by davidblur
"Best State Farms Agency, Pam has been taking care of my family for the last 18 years and she’s AMAZING. I recommend them to take care of your Insurance needs."
We responded:
"Thank you for your positive feedback, David! My State Farm team and I are happy to be your good neighbor!"
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Laura Sotomayor

October 3, 2025

5  out of  5
rating by Laura Sotomayor
"I can’t say enough great things about Pam. She made the process of getting car and life insurance so easy to understand and stress-free. She took the time to explain all my options clearly, answered every question with patience, and made sure I chose a policy that truly fit my needs. Her professionalism, honesty, and genuine care for her clients really stand out. It’s clear she wants the best for the people she works with, not just a quick sale. I feel confident and secure knowing my family is protected, thanks to Pam. I highly recommend her to anyone looking for a knowledgeable and trustworthy car & life insurance agent!"
We responded:
"We’re thankful for your feedback, Laura! I'm happy to hear Pam was able to make the process so simple and get you the coverage you needed! We are always here if there's anything else you need!"
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Kathleen Whitaker

October 2, 2025

5  out of  5
rating by Kathleen Whitaker
"Ms Pamela Mack was invaluable. She worked with us to get the right coverage when we were have issues with our lender. Without her help, persistence and expertise we would have missed our closing date."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to hear you were satisfied with the service we've provided, Kathleen. If you ever have any questions or need assistance, we’re here to help!"